Here at Tenacious ToysTM, our business plan is simple: we only stock products that we really love, and we treat our customers how we’d like to be treated.
We are toy aficionados and collectors. We are deeply addicted to urban vinyl and designer toys. We take pride and joy in the work that we do and the selection of toys and other products that we provide for our customers. We are dedicated to competitive pricing, fast and reasonably priced shipping and attentive customer service. Benny is available via email all day, usually 7 days a week. We have a voicemail system (347-223-5869) and we WILL return your calls! Please leave us a message with your name & phone number. You can also tweet us @tenacioustoys or send Benny a message through Facebook, or chat with us on Gmail, Google+ or Facebook. We really try to be reachable for you, and we feel this is what sets us apart from the other toy stores.
As a customer, you are extremely important to us. We buy products on the internet frequently, and we recognize the importance of a sense of security and personal customer service when one is purchasing from an online store. We strive for perfect customer satisfaction with every sale, and we urge you to email us or call us at 1-347-2235-TOY should you have any questions or concerns. If you have any problems with your order, definitely let us know as soon as possible and we will do our best to fix it. As an aside, we are now shipping only twice per week from our NYC warehouse. If you have a rush order, please contact Benny personally before placing the order to discuss faster fulfillment.
We carry the latest Urban Vinyl and Designer Art Toys from many of the leading distributors, and we are constantly on the lookout for new and up-and-coming toy companies and designers. We invite any new company to contact us to carry your newest toy designs in our store. Welcome to our world!
We are an internet-only store located in New York City, at the epicenter of the exploding Designer Art Toy scene!
Thanks for reading!